Refund Policy

Website: tvmountexperts.site

At TV Mount Experts, we are committed to transparency, fairness, and clear communication. This Refund Policy explains when and how refund requests may be made and how they are processed.

We encourage all customers to review this policy before booking a service.

1. Refund Policy Overview

Our goal is to provide a clear and reliable service experience. All refund requests are reviewed individually based on the circumstances of the service.

2. Eligibility for Refunds

A refund request may be considered under the following conditions:

• The service has not yet started
• The appointment was canceled before the scheduled service time
• The service could not be completed due to issues on our side

If approved, refunds are typically processed within 5–7 business days.

3. Non-Refundable Services

Refunds are generally not available for:

• Services that have already started or been completed
• Installation, setup, configuration, or troubleshooting work already performed
• Customized or one-time on-site services
• Digital or consultation-based services already delivered

4. How to Request a Refund

To request a refund, please contact our support team with the following details:

• Booking or order reference number
• Full name and contact information
• Reason for the refund request
• Any relevant supporting details (if applicable)

Email: support@tvmountexperts.site

Our team will review your request and respond with an update as soon as possible.

5. Refund Processing

If your refund is approved:

• Refunds are issued to the original payment method
• Processing time is typically 5–7 business days, depending on your bank or payment provider

If you do not see the refund after this period, we recommend checking with your bank or payment provider before contacting us.

6. Contact Information

If you have any questions about this Refund Policy, you may contact us:

Website: https://tvmountexperts.site

Email: support@tvmountexperts.site

Phone: +1 (205) 555-0187

Address:
TV Mount Experts
1200 Commerce Parkway, Suite 4B
Birmingham, AL 35203
United States